Udemy course Helpdesk by The Art Of Service
Helpdesk is the best Udemy course on the market. With this offer they will be able to greatly improve their knowledge and become more competitive within the Business category. Therefore, if you are looking to improve your Business skills we recommend that you download Helpdesk udemy course.
Here you can see Udemy courses linked to: Business.
Course data:
- Author: The Art Of Service
- Course rating: 3.7
- Category: Business
- Modality: Online
- Status: Available
- Idiom: English
Abouth The Art Of Service
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What the udemy Helpdesk course teaches?
What you’ll learn Be introduced to the Help Desk and Virtual Help Desk. Learn about Customer Service, Product Support, and their differences. Learn about Technical Support, Customer Support, and their differences. Understand Customer Experience and Customer Relationship Management. Be aware of the different types of Customer Relationship Management. Be informed about the auditing and the procedure for auditing in the Help Desk. Be aware of the different Help Desk applications.
An introductory course about help desk and compare it with customer, product and technical support.
More information about the course Helpdesk
Explore the most popular customer service resource known as Help Desk. A Help Desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide Help Desk support to their customers via a toll-free number, Web site and/or e-mail. There are also in-house Help Desks geared toward providing the same kind of help for employees only. Some schools offer classes in which they perform similar tasks as a Help Desk. This course will begin with discussions on defining and presenting the objectives and functions of the Help Desk. The succeeding modules will differentiate Customer Service and Product Support, Technical and Customer Support, and the different types of Customer Relationship Management.
