Udemy course Computer Basics – Windows 7/10 – Desktop IT Support Training by John Courtenay
Computer Basics – Windows 7/10 – Desktop IT Support Training is the best Udemy course on the market. With this offer they will be able to greatly improve their knowledge and become more competitive within the IT & Software category. Therefore, if you are looking to improve your IT & Software skills we recommend that you download Computer Basics – Windows 7/10 – Desktop IT Support Training udemy course.
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- Author: John Courtenay
- Course rating: 4.5
- Category: IT & Software
- Modality: Online
- Status: Available
- Idiom: English
Abouth John Courtenay
I’ve had a passion for technology from a very early age and achieved Microsoft Certified Professional status in 2004. Over the last 5 years or so I’ve worked on both IT support and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix basic problems.
What the udemy Computer Basics – Windows 7/10 – Desktop IT Support Training course teaches?
What you’ll learn If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support If you work on a helpdesk, how to fix the most common issues that end users usually contact you about A quick overview into GDPR and how it affects you as an end user How to setup network printer objects yourself How to correctly setup your monitors so they are the correct way around when moving your mouse
Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers
More information about the course Computer Basics – Windows 7/10 – Desktop IT Support Training
Computer basics / desktop support training course which assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT essentials of desktop support issues that can come up in a company computer network on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows: · Physical checks that can be completed during initial troubleshooting, such as making sure that cables are plugged in correctly. · Some of the common fixes for slow PCs, including how to use the Task Manager utility, both through the GUI and through the Windows command line. · How to identify the operating system of a computer you are investigating a problem with. · How to determine the hostname and IP address of a computer system · An overview of where to access settings for multiple monitors and how to change the screen order and screen resolution on a computer. · How to setup a network printer that is located on your organisation’s local area network. · Information on what to include within a helpdesk ticket so that an issue can be resolved as quickly as possible, also useful for passing tickets between internal IT departments.